State: Texas City: Dallas Clear all filters (24 of 424 reviews match)
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The Company is based out of El Paso, TX so in actuality I think they are run by the Juarez Cartel, and it shows. It's been a wild ride by this company and I'm still not done with them. Wtf? Unbelievable experience. After reading some of these other reviews, my...
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#870166
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We have been Fred Loya customers for over 4 yrs, none of the agents on business site can answer any questions, they never know what to say, just that they are sorry, yet they harassed every month a week before payment was due, and we were never late with our policy....
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Anonymous
Anonymous

They refuse to pay claims

Anonymous
Anonymous

you's lyin

1.0
#835327
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I auto draft my bills, and haven't had a failed paymen't since 1999: I received a refund check from Fred Loya. Called the customer service line. Said my policy was cancelled due to lack of response of a credit app. Well, I received my insurance card, paid my policy...
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#774028
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Fred Loya Insurance Customer Care Review

Fred Loya Insurance
#879133
Worse experience not only on insurance side but on the customer service level will never do business with them or recommend them at all.
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Stay away from Fred Loya insurance. Worse customer service ever, they talk to you like if you are an *** asking them for a favor. I been there customer for 6 years. Another of their customer hit me. It has taking them all really four week to solve the situation. They...
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I didn't like
  • Worse custumer service ever
  • Stresfull
  • Careless
#626326
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I am and have been a Fred loya customer for quite some time. My car was recent deemed a total loss, the appraisers report for supplemental damages sat on the adjusters desk for 2 Weeks before they made this decision delaying the process further) now all the sudden,...
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#427399
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I recently got into an accident with another Fred Loya insured, and pretty much knew the claim wasn't going to go my way because (1) I work in insurance and (2) the other party's damages would cost less to fix. However, I was totally shocked as to how...
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#407535
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They stole m6 car on feb 25 and I still dnt have my car bk theu be playing witb u theu say they do one thing and do aanother they say day gave me 1400 dollars when I hvt resive a cent wtf... day wer suppost to find me a seat dt costes 2000 dollars and end up with one...
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Anonymous
insuremenot

Anytime the legal department is larger thn the claims department, you should stop and wonder.

#398122
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I used to work for Fred Loya I loved the people I worked with but for a missunderstanding with my supervisor I had to leave again if it wasent for him I probably would have stayed a little longer....in my particular situation I had no other option than to quit because...
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Anonymous
Dallas Attorney

Wow. You can\'t spell. No punctuation. They hired you? Wait a minute. They FIRED you? That pretty much says it all.

Anonymous
Dallas Attorney

Wow. You can\'t spell. No punctuation. They hired you? Wait a minute. They FIRED you? That pretty much says it all.

#313092
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Mi car was stolen in Mexico and obvious I Called they to let them know what happened, they arguing that my insurance don't cover in Mexico, but when you buy the insurance they never told you that you don't have the right to go to Mexico certain times. so know...
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Anonymous
From San Diego CA 92114

:( Today a negrita hit my car. I have witness saying that it was HER fault that she hit my car. The lady who crashed into me exchanged insurance numbers, etc..BUT to my surpri...

Anonymous
Aaron

Here is another irresponsible person that didn\'t take the time to read their contract or ask questions at the time of purchase. To ASSUME you are covered in another country b...

#282560
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About two months ago I was with someone who was insured with Fred Loya and this *** got me hit on my side by a car going 50mph. I almost died, so you could understand my frustration. The next couple days I called them and they were RUDE! They stated to pay my medical...
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#249325
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