Fred Loya Insurance - Poor customer service/no knowledge of procedure
Homero Cura qnd javier solis are the worst people to deal with at an insurance company. Getting the run around for over a month. Ive cancelled peosonal insurance policy due to the horrible service.
Today @1606 Abram St.,Ste 100 Arlington, Texas 76010 (817)277-2620 As,a long time customer of Fred Loya. I must say that I was very upset about the way Management Communicates with their Female Staff. As,staff were assisting both customers waiting for Service and...Read more
Fred Loya Insurance - Claim Department
They are the worst company. You can not believe or trust anything they tell you.
Mary Ann Cantu - Employee (Female Mid 50s) at Fred Loya Insurance at 1305 S Cage Blvd Ste 3 Pharr, TX , Very bad service from both employees, Ms. Cantu changed my quote price as I came into their location to purchase a quote given to me the day before after her first...Read more
- Customer service of brian at fred loya on 23rd st in mcallen
I didn't like
- Mary ann cantu customer service attitude and upcharging
Fred Loya Insurance - Locked keys
My keys are locked in my car and I need road side assistance please call me at 469-952-9070 Louis jones
I was hit by a Fred Loya insurer, my damages and supplement was covered. However it was horrible setting a rental. I was never offerred a rental and I even told the adjuster and she said she doesn’t handle rentals that I should do it on my own and send the receipts...Read more
I was paying my insurance this morning in the Bristol/edinger office and was helped my naomie garcia. She gave me really bad attitude she never offered me a seat so she can help me she made me stand the whole time she was helping me. She even had the audacity to say "...Read more
I was paying $131.00 a month, then my rate went up to $225.00 a month. I called and asked why? Believe it or not there answer was MY AGE. I took out the insurance when I was 72 and now they are telling me, because of my age (73) the reason the rate went up. I have...Read more
I didn't like
- Switch and bait on insurance rate because of age
- Shady business practices
Today Fred Loya gave me a phone call and told me I was 40 something dollars short and I need to pay it I replied back by saying I paid you yesterday and I should be up to date and people from Fred Loya replied back and said yes you are but we accidentally didn't pull...Read more
Fred Loya Insurance - Sue Fred loya
Let's sue Fred Loya, I don't want any money. I just want this business to stop being in business. It's a risk to drive out there hoping that I dont get hit from Fred Loya inurer.
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