
Fred Loya Insurance
Fred Loya Insurance Overview
Fred Loya Insurance has 2.1 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Fred Loya Insurance to a friend or colleague.
- Rating Distribution
Pros: Are you serious, Friendly, Good deals.
Cons: Shady business practices, Stresfull, How they treat their customers.
Fred Loya Insurance has 2.1 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Fred Loya Insurance to a friend or colleague.
- Rating Distribution
Pros: Are you serious, Friendly, Good deals.
Cons: Shady business practices, Stresfull, How they treat their customers.Recent recommendations regarding this business are as follows: "If you want cheap continue service if you want something reliable look else where", "Do not use this company", "Nope", "No recommendation find another company", "Don't use Fred Loya and settle for terrible customer and predatory practices".
Most users want Fred Loya Insurance to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews







































No contact number in service
Preferred solution: Apology
User's recommendation: If you want cheap continue service if you want something reliable look else where
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Elapse insurance policy issues
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClaim
- Cheap
- No after hour claim
Preferred solution: Full refund
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I’ve been calling for assistance since 5am

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIM PISSED. CLOSE TO PRESSING CHARGES
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPredatory Practices
Preferred solution: Full refund
User's recommendation: Don't use Fred Loya and settle for terrible customer and predatory practices
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Collision insurance added to policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Policy
Nothing has happened and I know that they will be open tomorrow morning so I'll keep you updated thanks for making me go through this embarrassing event that is unnecessary and we me not getting any sleep because I'm worried my car will be picked up so I would have to...
Was told I can't get collision coverage added to my policy ? Really Bryan tx
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Buenas noches necesito las nuevas tarjetas de mi seguro
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Angry
- You have insurance
- No customer service
Preferred solution: Price reduction
User's recommendation: No recommendation find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |The Ross location has the worst customer service experience ever been with this company for several years and they are very rude janella needs more training to be really be a manager cancel My policy.
Preferred solution: Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Accident
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Question
Insurance Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Nobody answers the telephone calls in whittier, California
User's recommendation: 01 01 ** **
I'm currently Sitting on the Side of the Road trying to contact Roadside assistance but all the Numbers seem to be Fake what Exactly am I paying for if I can't even get anyone on the phone to help me.
Locked my key in car
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Hello, my name is Hilda Marquez with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you