Fred Loya Insurance
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Fred Loya Insurance Overview
Fred Loya Insurance has 2.1 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Fred Loya Insurance to a friend or colleague.
- Rating Distribution
Pros: Are you serious, Friendly, Good deals.
Cons: Shady business practices, Stresfull, How they treat their customers.
Fred Loya Insurance has 2.1 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Fred Loya Insurance to a friend or colleague.
- Rating Distribution
Pros: Are you serious, Friendly, Good deals.
Cons: Shady business practices, Stresfull, How they treat their customers.Recent recommendations regarding this business are as follows: "If you want cheap continue service if you want something reliable look else where", "Do not use this company", "Nope", "No recommendation find another company", "Don't use Fred Loya and settle for terrible customer and predatory practices".
Most users want Fred Loya Insurance to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Fred Loya Insurance Reviews
"I need Towing"
I need my Vehicle Towed to 7615 Goudin Drive Missouri City Texas 77489 Pick up at 4318 Almeda Meadows Dr Houston Tx 77048
"Claim"
Can not file a claim after hour. Someone hit me from behind and I can't call fred loya. This is unacceptable. User's recommendation: Do not use this company
No contact number in service
Preferred solution: Apology
User's recommendation: If you want cheap continue service if you want something reliable look else where
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Elapse insurance policy issues
User's recommendation: Nope
Hello, my name is Yvette De Santiago with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Claim
- Cheap
- No after hour claim
Preferred solution: Full refund
User's recommendation: Do not use this company
Hello, my name is Hilda Marquez with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
I’ve been calling for assistance since 5am
Hello, My name is Erica Belmontes with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
IM PISSED. CLOSE TO PRESSING CHARGES
Preferred solution: Full refund
Hello, my name is Yvette De Santiago with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Predatory Practices
Preferred solution: Full refund
User's recommendation: Don't use Fred Loya and settle for terrible customer and predatory practices
Hello, My name is Yvette De Santiago with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bryan, Texas
Collision insurance added to policy
Hello, My name is Yvette De Santiago with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bryan, Texas
Policy
Nothing has happened and I know that they will be open tomorrow morning so I'll keep you updated thanks for making me go through this embarrassing event that is unnecessary and we me not getting any sleep because I'm worried my car will be picked up so I would have to...
Was told I can't get collision coverage added to my policy ? Really Bryan tx
Preferred solution: Price reduction
Hello, My name is Yvette De Santiago with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Buenas noches necesito las nuevas tarjetas de mi seguro
Hello, my name is Hilda Marquez with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at 915-444-1059 or you may always reach our customer service department at 1-800-880-0472 or your local branch to better assist you . Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Terrell, Texas
Angry
- You have insurance
- No customer service
Preferred solution: Price reduction
User's recommendation: No recommendation find another company
Hello, my name is Erica Belmontes with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
The Ross location has the worst customer service experience ever been with this company for several years and they are very rude janella needs more training to be really be a manager cancel My policy.
Preferred solution: Apology
Hello, my name is Erica Belmontes with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Accident
Hello, My name is Hilda Marquez with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at (915) 444-1059. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Question
Hello, my name is Hilda Marquez with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at 915-444-1059. Thank you!
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Comas, Lima
Nobody answers the telephone calls in whittier, California
User's recommendation: 01 01 ** **
Hello, my name is Evan Saldivar with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at 915-599-5108. Thank you!
Ontario, California
I'm currently Sitting on the Side of the Road trying to contact Roadside assistance but all the Numbers seem to be Fake what Exactly am I paying for if I can't even get anyone on the phone to help me.
Hello, My name is Hilda Marquez with Fred Loya Insurance Customer Service Department. I apologize in advance if we caused you any inconvenience on our behalf.
We take great pride in our claims process and strive to handle all our claims with the legendary service our company is known for. Please allow us to review your concern by contacting me at your earliest convenience.
I can be reached at 915-599-5103. Thank you!
Denver, Colorado
Locked my key in car
Hello, my name is Evan Saldivar with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at 915-599-5108 or you may always reach the 24/7 Emergency Road Side Service at 855-548-5626 . Thank you!
Companies Similar to Fred Loya Insurance
State Farm Insurance
“Earlier this year, unfortunately, my car was vandalized, the passenger window being smashed. I...“
GEICO
“IF you want to be scammed out of THOUSANDS of dollars, then I recommend using Geico. I have been a...“
Allstate
“I called to set up a claim and also request a rental car as part of my coverage and all Allstate could...“
Metlife
“MetLife appears to dishonestly deal with employees to ensure that nobody actually sees any short term...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello, my name is Hilda Marquez with the Fred Loya Insurance Customer Service Department. I apologize for any inconvenience we may have caused, as we strive to provide all our clients with the best customer service possible.
We value your input, and would like the opportunity to review your concern.
Please contact me at (915) 444-1059. Thank you