Fred Loya Insurance

I had an accidentalmost 3hours pm agoand no one Isavailable tootakemyclaimlikeyall FREDLOYSCLAIMtobe

No me resolvieron mi llamada{{Redacted}}

I keep calling their 24/7 customer service number and no one picks up. I work the same hours so I can't call during the hours they are open.

It's frustrating because it feels like there's no one to help. Other insurance companies have 24/7 customer services and they pick up, like come on now.

I do not recommend getting Fred Loya, they will not help you out with your needs and they beat around the bush when they actually pick up. Sadly, they have horrible customer service.

Your rates are high. I don't think it is fair to raise up rates for safe drivers just because the other drivers in the neighborhood are causing accidents.

Rates should be determined by one's record not the area where one live. Not everyone can live in a certain neighborhood in order to get low late because that area has a limit on the number of people who can live there.

IOn the phone currently being passed around trying to cancel my policy. They will not cancel my policy and are requiring that i step into the officethe amount of inconvenience added to a $3000 deductible doesnt work for me their docusign is down is not my problem.

Ive already cancelled it out they said it wasnt cancelled!!! The screenshot is my third person ive been passed too and currently holding

I have my car in the shop since Nov 1st , my car is ready, and Fred Loya didn't send me the check fast enough , first they blame it in the shop , now the shop is ready, and according to them, they send the check in the 12th , is BS , that check hasn't arrived and its so inconvenient being without a car. Now they're not answering, its so frustrating , if you can take your business somewhere else because they don't care about their customers, to charge and even withdraw money out of my account for that they're really fast

Pésimo servicio más de 40 minutos esperando para que tomen la llamada y para que te digan que no pueden solucionar nada es demasiado la verdad muy mala experiencia

I try to log in to my account and it tells that its not registered. What does that mean and how do i register.

I used to be able to get in before. I want to check what my payment amount will be for next month

My daughter was rear-ended and hurt by a Fred Loya insured. It was 100% his fault.

We submitted a claim on 5/5/24, and the total loss department has been a complete nightmare.

There's been no communication and no clear clarification on the value of my vehicle. They have not provided a rental vehicle.

Not enough space to really let you know what I think..$865,?$$;/.,)&&bvgujnm bcc. Hjkbvcx bjjjnkmvcd

67 5********

We have paid at the 1st of the month and was told that as long as we pay by the first of the following month we were ok. I got phone call from local office 06/26 telling me my auto policy was elapsed?

I was told today the last month of policy no grace period. I say nonsense and this was never explained to me. I need this reversed due to it wasnt my fault, due to the wasnt communicated to me or did any one call to explain before 06/22?

I still have same payment date the 18th? Thank you for your help!

Called the 24/7 towing service center for Fred loyal and the told me they couldnt help me because they were not associated with Fred loyal! I have been trying to get in touch with them for sometime now and I had no help or luck nor did they provide me with someone who could help!!!