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I was hit by a Fred Loya insurer, my damages and supplement was covered. However it was horrible setting a rental. I was never offerred a rental and I even told the adjuster and she said she doesn’t handle rentals that I should do it on my own and send the receipts...
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1.0
#1221641
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I was paying my insurance this morning in the Bristol/edinger office and was helped my naomie garcia. She gave me really bad attitude she never offered me a seat so she can help me she made me stand the whole time she was helping me. She even had the audacity to say "...
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2.9
#1217403
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I was paying $131.00 a month, then my rate went up to $225.00 a month. I called and asked why? Believe it or not there answer was MY AGE. I took out the insurance when I was 72 and now they are telling me, because of my age (73) the reason the rate went up. I have...
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1.0
Windcrest, Texas
I didn't like
  • Shady business practices
  • Careless
  • Switch and bait on insurance rate because of age
#1215815
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Today Fred Loya gave me a phone call and told me I was 40 something dollars short and I need to pay it I replied back by saying I paid you yesterday and I should be up to date and people from Fred Loya replied back and said yes you are but we accidentally didn't pull...
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1.6
#1215383
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Fred Loya Insurance - Sue Fred loya

Let's sue Fred Loya, I don't want any money. I just want this business to stop being in business. It's a risk to drive out there hoping that I dont get hit from Fred Loya inurer.
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1214969
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I was hit by a Fred Loya customer, she was at fault which they determined and didn’t fight over!! But I had to fight for a rental they did not want to give me one( keep in mind my car was not drivable after she hit me) they finally got me the car after I talked to my...
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1.0
#1168089
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Fred Loya Insurance - Bad customer service

So im sittin in this office waiting to make pymt..one worker who didnt aknowledge me until i did her..25 mintes hes gwtting new polucy..i just need to make pymt....why not stop and take my pymt
4.3
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1167770
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Fred Loya Insurance - Confused

I was told to return the rental because my adjuster was unable to extend my days even though my car is not ready from repairs.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1157794
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All of the Fred loyal companies have a very unprofessional staff that are very unhelpful and rude. It almost feels like I’m back in high school dealing with a high schooler. The staff consists of mostly girls which are super stuck up and are just there to fill up a...
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1.0
#1135861
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Contact Fred Loya Insurance

Mailing Address:
1800 Lee Trevino, Suite 201
El Paso, TX 79936
Phone:
(800) 554-0595
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Fred Loya Insurance Products and Services

loya bs me around can i sue them for that they said my card expired but it does not expire until 6 / 18 they still took money off my card they also put my son on and i never told the and raised my rates flat out lied but still taking money off my card sent me a letter...
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Anonymous
Fernando Garcia

I tried the site http://loyainsurance.com and for some reason it noticed the right site was fredloyainsurance.com but I did't like the fact their Flash Player is not working. ...

Anonymous
Anonymous

That statement is known as a "run-on" sentence.You must learn proper English grammar, spelling, and syntax in order to properly complain in writing.An appearance of illiteracy...

#1125358
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