Fred Loya Insurance - HORRIBLE PEOPLE SKILLS
I have never experience such disgusting customer service in my life. I can speak intelligently about service as I have been in retail for 26 years at national, regional and front line positions.
I am not a policy holder but a victim of one of their clients. They will not provide a rental on the weekend making me wait until Monday. I am astonished by the difficulty it is to get a supervisor and the claims adjuster.
The staff is extraordinarily rude, unprofessional and seemingly very uneducated.
I will personally make all efforts to communicate the horrible service and unprofessionalism to all.
Reason of review: Poor customer service.
Location: San Antonio, Texas
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