Product: Fred Loya Insurance Claim Clear all filters (94 of 94 reviews match)
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They do a excellent job in taking your payment timely and will sometimes maybe sometimes notify you when your rates are going to go up but you usually don't find out till they draft it from your bank account! And god forbid you have a accident. My wife was in a...
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Fred Loya Insurance Claim
I didn't like
  • Incompetent people with bad customer service
#818613
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I used to work at Fred loya claims dept in El Paso tx 79936 and I mean the job was easy and I would have loved to go up in the business but it's the people they have running that dept who make it impossible for you to have w good day at work they are so unprofessional...
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Anonymous
Anonymous

It's the exact same at the customer service department. Managers do as they please and don't follow their own rules but when it comes to us regular employees we do everything ...

Anonymous
Anonymous

I understand the pain... im in claims in San Antonio & its no better!!! Trying to get out but need another job first!

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Fred Loya Insurance Claim
#735669
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I have never experience such disgusting customer service in my life.I can speak intelligently about service as I have been in retail for 26 years at national, regional and front line positions. I am not a policy holder but a victim of one of their clients. They will...
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Anonymous
Anonymous

please send me a written request and ill get back to you.

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Fred Loya Insurance Claim
#718192
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Fred Loya Insurance Claim Review

#993452
Frost said they cover them said they won't
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Fred Loya Insurance Claim Review

#742439
Is garbage this company hir in california ment coustomers sat is fraudulent comoany never answer rhis phone number18008800472 / 9156296232 and the Claims adjuster. ARMANDO VEGA IS GARBAGE. NEVER TAKE THE PHONE AND GIVE ONE ANSWEAR TO COUSTUMERS. BEWARE WHIT THIS INSURENCE COMPANY
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Fred Loya Insurance Claim Review

#726455
1.4
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Do yourself and everyone you know a favor...never, never, never, ever, even think about Fred Loya Insurance. Arrogant, rude, and INCOMPETANT!!!! This company is a joke. Not responsive whatsoever, rarely pay claims. TERRIBLE!
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Fred Loya Insurance Claim Review

#696368
1.0
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Very bad claim department service
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First off they try adding two of my deceased relatives to my policy, second off I had an accident two weeks the claims line was closed for Labor Day and couldn't even get thru to them on the phone till the Friday after my accident, they put you on hold and never get...
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Fred Loya Insurance Claim
#703722
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I'm in the process of submitting a claim with Fred Loya Insurance.First off they are closed Saturday evenings and Sundays...what kind of shady company closes their claims office on weekends. Sorry accidents don't happen Monday through Friday. Anyhow I left a message to...
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Anonymous
Something Doesnt add up here

They drive a "pimped out Escalade" and they have FLI for insurance?

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Fred Loya Insurance Claim
#688471
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One of your clients crashed into my car the other night here in Fairfield, California. My neck hurts and the damage to my passenger side door is significant. Do you only have bad drivers? Your person backed up into me with use of the accelerator backing up from 4-cars...
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Anonymous
Anonymous

you were paid off shut up.

Anonymous
Anonymous

If you're a professional like you claim, you most likely understand that is not the insurance company's fault right?? Just saying..

Product
Fred Loya Insurance Claim
I didn't like
  • Service
#646994
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My claim, when my son was driving (has permit) has been denied. Have leftover 24 emails, and 30 voicemails. I cannot get anyone to call me back. They are rude, and I have actually filed a complaint with the Regulatory Agencies in Colorado. Does anyone have any...
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Anonymous
Anonymous

Even if your son was not excluded as long as he is living in your household there is no coverage this is called CONCEALMENT which automatically voids all coverage on your poli...

Anonymous
Anonymous

If they continue in not responding to your calls. First, I would start documenting on when and what time you call them. Do your own due diligence on your end. If this issue pe...

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Fred Loya Insurance Claim
#638915
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Fred Loya Insurance - Will not pay full amount of medical expenses.
A little over a year ago I got into an accident with someone insured by Fred Loya. I was not at fault and they are now fighting my chiropractor saying I was treated too long and they'll only cover a portion of the overall bills. This was a serious accident and I was...
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Fred Loya Insurance Claim
#619327
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If your thinking about Fred Loya insurance read all reviews, and tell everyone you can about this scammer of a company and pay the extra dollars towards Statefarm, farmers, allstate,etc.. not to say your going to get a perfect outcome for a claim but atleast not a fly...
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Anonymous
Anonymous

what coverage of insurance did you have? because if just fli you would NOT have been covered under your policy.

Taft, California
Product
Fred Loya Insurance Claim
I didn't like
  • Service
  • How they treat their customers
  • Incompetent phone representative
#618833
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Was rear-ended by "kid" driving car. He stated he didn't have a driver's license, and you guessed it fred loya insurance. Their were 2 15yr. Olds as passengers. I called police to scene for report. Filed claim. These people don't call you when they say they will. ...
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Anonymous
Anonymous

So how is this fred loya fault if the drivers parents made the choice to let him drive, knowing he was not covered?

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Fred Loya Insurance Claim
#617868
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