Manufacturer: Fred Loya Insurance Category: Claims Clear all filters (13 of 13 reviews match)
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It was raining early one more when I noticed someone hit my car that was parked outside my home.On my way to work I was caught in a hail storm. I called in a claim and told the lady about the hail and trunk. I was not advised or informed of any process other than...
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1.0
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Fred Loya Insurance Auto Claim
#1061887
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My son who is 19 was hit in my car by a Fred Loya insurer ,I called and stated to not speak to my son because he has no understanding of the process long and behold the adjuster LAURA CASSASA called him while he was in the hospital under pain meds and quoted to him a...
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1.0
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Fred Loya Insurance Auto Claim
I didn't like
  • Screwed us on our claim
#1018264
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I was hit by someone (insured by them) running a red light on Nov.7 2016. On Nov. 17th I was told a check for the car to go to the body shop was sent out. The first week of December came and the check never got here. I've been called them to avoid the initial check and...
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1.0
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Fred Loya Insurance Auto Claim
I didn't like
  • Horrible customer service
#1007567
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Fred Loya Insurance Auto Claim Review

#1037604
1.0
Worst company steeling peoples money.they dont want to fix my car.
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Fred Loya Insurance Auto Claim Review

#992007
1.0
I was hit by their insured and I am having a hard time getting my car fixed. My attorney and my dealership repairman told my how HORRIBLE Fred Loya is as well as others people that have had horrible experiences with them.
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My brand new BMW was hit on my front bumper by some *** with fred loya who never stopped reversing and her car of course had no damage but she dented my hood, scraped paint off all the way to the metal, and broke my grill.to make matters worse, the dumb "park ranger"...
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1.0
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Fred Loya Insurance Auto Claim
#940774
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Bottom Line, PAUL BARRON IS DRIVING WITH OUT INSURANCE AND FRED LOYA INSURANCE CARDS ISSUED TO THERE INSURED ARE NOT VALID. IT IS A INSURANCE SCAM. MY NEXT STEP IS THE STATE OF TEXAS, INSURANCE COMMISSIONER AND LAW ENFORCEMENT AS WELL AS THE DEPARTMENT OF PUBLIC...
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5.0
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Fred Loya Insurance Auto Claim
I didn't like
  • Did not honor paul barron insurance to reapir my car
  • Failed to follow up
  • I was the injured party
#930094
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I was hit by an illegal thats girl friend was insured by Fred (monthly and cash) and after 2 months of phone calls and bad excuses Fred denied my claim.They said that the girl friend never returned their calls and since she was not cooperating (returning calls) the...
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Anonymous
anonoymous

Me too! She had no ID and expired paper work. All the crooks have this insurance.

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Fred Loya Insurance Auto Claim
#924625
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I have a claim against one of their insured and its been 2 months trying to resolve the matter. Adjusters never picked up phone. They don't return calls until 2 weeks after, if they ever do. Supervisors are never there and don't help at all. Letters, faxes do not help...
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Fred Loya Insurance Auto Claim
#907645
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Worst insurance company ever.They are not professionals at all. I gat into an accident almost two months now and my my car was total. Simple claim nothing major. My adjuster is adrew zuniger he never picks his phone and if he decides to call you back. It might take two...
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1.0
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Fred Loya Insurance Auto Claim
#893183
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Got in a accident with another person who was insured by Fred Loya and its been the worst experience.There insured driver was drunk and they didn't drop him from there insurance, it's been 3 months and I'm still waiting on the claim. They totaled my vehicle and all it...
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1.0
Fred Loya Insurance Heath, Texas
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Fred Loya Insurance Auto Claim
#859513
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I would not recommend this insurance.Terrible response & follow up time from the adjuster. I reached out to her team lead & still no follow up. It took 2 weeks for them to approve a claim after their insured driver rear-ended me. I was told a statement from their...
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1.5
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Fred Loya Insurance Auto Claim
#850233
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