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Updated by user Aug 21, 2012

I\'m in Texas...

Original review posted by user Aug 21, 2012

Denied my claim when their customer damaged my vehicle? Wait for it...he was not insured on the policy but was driving the vehicle without a DRIVERS LICENSE?

And gave his dads name instead of his?? No wonder he was sweating bullets at the time of the incident!! That's an AWESOME insurance company to deny my claim....oh and he failed to even file our incident!!! Thanks Fred Loya....State Farm will get you!!!

Yeah....totally understand how you take care of your uninsured motorists when they're at fault!

DENY!!! It's not over until THIS MEXICAN sings!!!

Location: Corning, Arkansas

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Guest

Same here... Got hit by a kid whose parents had Fried Loya.

No DL, expired registration. Cops came and gave 4 tickets... Even gave one to the mother of the kid for letting him drive. Loya denied my claim because the kid was EXCLUDED from the policy.

Are you kidding me???? Lady who left me a voice mail was even eating something while leaving the message... Tenaj Bagurio or something like that. .

I am now having to pay out of my own pocket for an accident that wasn't my fault.

My insurance company however is going after Loya to get their money back. I'm pissed.

Jennifer E Wga
reply icon Replying to comment of Guest-872926

I feel your pain....I waited 3 weeks before I went to State Farm and said I need my car fixed. I had to pay my deductible upfront and move on.

State Farm said they would go after Fred Loya Insurance since I had to file on my own insurance. About 6 months later I get a letter from my insurance company stating that they were unsuccessful and that the claim was being closed???? Really?? So I was never reimbursed for paying out of pocket my deductible and my insurance now had a claim filed on it.

Guess what? My insurance premium went up....thanks Fred Loya Insurance.

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