I am sad to read about the terrible and bad experiences, others have had. I personally work for a competitor Ins.
Company, and I would not switch. My experience with this Fred Loya has been great! I don't know about anywhere else, but here in the Southwest, region, the agents are wonderful! I have walked in to various offices, and have been treated with respect and have been given their up most attention, I have been on auto-pay, and at times, when payments did not go through, I have been given courtesy calls, and I for one appreciate that!
I have never been charged any late fees.
The people, I have dealt with have all been very professional and have gone above and beyond their duties to insure that I am a satisfied customer. My rates have never changed, and I know, I have never had an auto accident, as some of you, and I am sorry for that, I have never filed a claim and I do not have anyone else on my policy, but for me, 1 person, 1 voice, I would recommend, Fred Loya.
Product or Service Mentioned: Fred Loya Insurance Auto Insurance.