Not resolved

I went into Fred Loya months ago to stop the auto draft from my account as my car had been totalled by a neighbor. Today, five months later, I got a text saying they were going to draft the payment out of my account.

It's Sunday and they are closed, so tonight they're going to steal $45.00 from me. I'm going down first thing in the morning, and they are going to give me my money back! They did stop the auto draft for the last couple of months, but for some reason took it upon themselves to arbitrarily reinstate the draft and steal from me.

I signed their forms telling them not to, as I explained to them the situation!! Very corrupt company.

Product or Service Mentioned: Fred Loya Insurance Auto Insurance.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $45.

Preferred solution: Full refund.

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