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Fred Loya Insurance is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Fred Loya Insurance Customer Service

Fred Loya Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 554-0595
    Privacy Inquiries
Call customer service

Customer Service:

  • (888) 248-8787
    General Info

Claims:

  • (800) 880-0472

Fred Loya Insurance Email:

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How to Contact Fred Loya Insurance?

Most Popular Number:

(800) 554-0595
Privacy Inquiries
Total calls: 898 Issues resolved: 17 Last call: Dec 2, 2024
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PissedConsumer Reporter

Fred Loya customer service has various options for its customers to resolve their queries through phone calls, and users can access multiple Fred Loya claims phone numbers to get subject-specific assistance from professionals.

Users can submit private inquiries at the toll-free Fred Loya customer service number 1-800-554-0595. Customers can also seek help from the customer service providers by dialing Fred Loya Insurance customer service at 1-888-248-8787. To get insights about a quote, use the Fred Loya insurance phone number 1-800-444-4040.

Similarly, Fred Loya provides one more Fred Loya claims number, 1-800-880-0472, to obtain general information regarding customer claims. All the above-mentioned Fred Loya contact numbers are provided for customers to reach out to Fred Loya and resolve their queries efficiently.

Customers can get prompt replies from the customer services bestowed by Fred Loya via Loya Insurance company phone numbers. Another way to reach Fred Loya Insurance is by visiting them at the Fred Loya Corporate office. The corporate office address of Fred Loya Insurance is Loya Insurance Group 1800 Lee Trevino, Suite 201, El Paso, Texas 79936, United States. However, there are multiple Fred Loya locations where customers can bring in their inquiries and work out their solutions in person.

You can also address your concerns at Fred Loya’s claim mailing address. The mailing address is P.O. Box 972450, El Paso, TX 79997. In addition, to know about general sales, visit the Fred Loya mailing address at P.O. Box 972090, El Paso, TX 79997.

Customers can avail of the maximum benefits of Fred Loya Insurance support by contacting the customer care professionals during Fred Loya customer service hours. The Fred Loya insurance hours guarantee clients professional guidance and a hassle-free experience relating to their queries. The Fred Loya Insurance 24-hour service caters to its customers 24 hours and seven days on phone calls. You can contact the company to talk to a live agent and submit your claims by calling 1-800-880-0472.

To initiate a conversation with a live agent, contact Loya Casualty Insurance Company from Monday to Friday between 8:00 AM and 7:00 PM MST and Saturday from 8:00 AM to 4:00 PM (MST). Once your claim is filed, the representatives will guide you through the process and ensure your questions are answered quickly.

Fred Loya Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Fred Loya Insurance is 8005540595. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Wednesday. The average call time is 2 minutes.

  • People call Fred Loya Insurance mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Fred Loya Insurance Website:

Fred Loya Insurance Help Center:

Corporate Office Address:

Loya Insurance Group
1800 Lee Trevino, Suite 201
El Paso, Texas 79936
United States

Other Info (opening hours):

Claim Mailing Address:

P.O. Box 972450 El Paso TX 79997

General Sales Mailing Address:

P.O. Box 972090 El Paso TX 79997

More contact details

Fax:

1-866-685-6260

Fred Loya Insurance Rating Based on 192 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Additional Fees
Billing Practices

Rating stats

Rating trend

Summary of Fred Loya Insurance Customer Service Calls

1.6K TOTAL
CALLS
01:36 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fred Loya Insurance?

Request for Information Question:

  • “About my check”
  • “Would like to know why my insurance money wasn't taken from my account”
  • “I need roadside assistance”

Payments and Charges Question:

  • “Make a payment”
  • “Make payment”
  • “Pay bill”

Product/ Service Question:

  • “Property damage payment”
  • “I want check insurance”
  • “Need insurance”

Account Question:

  • “Car door locked”
  • “Verify plan coverage”
  • “Registering account”

Activation/ Cancellation Question:

  • “Cancellation.”
  • “To cancel policy”
  • “Cancel”

Shipping and Delivery Question:

  • “Camioneta robada”
  • “Didn't Receive My Refund”
  • “Haven't received check.was told it was returned to the payment department even tho they had right address.refused to send certified mail one day”

Staff Question:

  • “Need rentals services”
  • “Customer service”
  • “Bad customer service”

Refund Question:

  • “Need my refund back ,I pay to early my payment is due next year”
  • “Refund”

Return/ Replace Question:

  • “Change due date”
  • “Return payment”

Website/ Application Question:

  • “Do you have an app im a policy holder”

Cards Question:

  • “My truck got towed and my card was in the car”

Other Question:

  • “I forget in the car”
  • “Pay”
  • “Carta de experiencia”

About

Summary

Fred Loya Insurance Agency, Inc. is an American company. Fred Loya Insurance Agency is a full-service provider of non-standard insurance. The company specializes in auto insurance. The company was founded in 1974. Fred Loya Insurance Agency is headquartered in Texas. The company focuses on offering fast quotes and policies and competitive rates. Fred Loya Insurance Agency is considered to be one of the most experienced and leading providers of auto insurance in the area. The company operates more than one hundred offices all over Texas.

Fred Loya Insurance Agency is one of Top 500 Hispanic Businesses Nationwide.

Fred Loya Insurance reviews and complaints

Fred Loya Insurance is ranked 146 out of 2150 in Insurance category

Payment Methods

VISA

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