Fred Loya Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 554-0595
    Privacy Inquiries

Customer Service:

  • (888) 248-8787
    General Info

Claims:

  • (800) 880-0472

Fred Loya Insurance Email:

Message this business

Fred Loya Insurance Contact Information

Fred Loya Insurance Website:

Fred Loya Insurance Help Center:

Corporate Office Address:

Loya Insurance Group
1800 Lee Trevino, Suite 201
El Paso, Texas 79936
United States

Other Info (opening hours):

Claim Mailing Address:

P.O. Box 972450 El Paso TX 79997

General Sales Mailing Address:

P.O. Box 972090 El Paso TX 79997

Fax:

1-866-685-6260

Fred Loya Insurance Rating Based on 171 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Additional Fees
Billing Practices

Rating stats

Rating trend

Summary of Fred Loya Insurance Customer Service Calls

1.2K TOTAL
CALLS
01:36 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fred Loya Insurance Customer Service?

Request for Information Question:

  • “I need roadside assistance”
  • “Roadside assistance”
  • “Roadside assistance in chicago need ny car tow need help”

Payments and Charges Question:

  • “Pay my bill”
  • “Make payment”
  • “Need to pay bill”

Product/ Service Question:

  • “Need a copy of my insurance so I can get my car inspected”
  • “Need auto insurance”
  • “Need a copy of my insurance”

Activation/ Cancellation Question:

  • “Cancel patment”
  • “Cancel policy”
  • “Cancelled my policy a month ago and was charged 5x the original amount after a month of cancelling”

Staff Question:

  • “Customer service”
  • “Bad customer service”
  • Manager Harassing Employee's

Account Question:

  • “Re open account”
  • “Account information”
  • “They took to much money out of my account”

Shipping and Delivery Question:

  • “Didn't Receive My Refund”
  • “My vehicle was deemed a total loss! This was 3 days ago and I still haven't gotten a proposal. My claim number 65404 and no one seems to give me an explanation on why it's taking so long.”

Refund Question:

  • “Refund”

Cards Question:

  • “My truck got towed and my card was in the car”

Return/ Replace Question:

  • “Return payment”

Other Question:

  • “Claims”
  • “Locked keys in car”
  • “Left keys in car”

About

Fred Loya Insurance Terms of Service
To read more: https://www.fredloya.com/terms-of-use
Fred Loya Insurance Privacy Policy
To read more: https://www.fredloya.com/privacy-policy
Top Fred Loya Insurance Services

Claim, Auto Insurance, Customer Care

Fred Loya Insurance Pros and Cons

Pros: Good deals, Friendly, Are you serious, Good costomer service, Know what there doing

Cons: Stresfull, Shady business practices, Service, Incompetent people with bad customer service, How they treat their customers

Summary

Fred Loya Insurance Agency, Inc. is an American company. Fred Loya Insurance Agency is a full-service provider of non-standard insurance. The company specializes in auto insurance. The company was founded in 1974. Fred Loya Insurance Agency is headquartered in Texas. The company focuses on offering fast quotes and policies and competitive rates. Fred Loya Insurance Agency is considered to be one of the most experienced and leading providers of auto insurance in the area. The company operates more than one hundred offices all over Texas.

Fred Loya Insurance Agency is one of Top 500 Hispanic Businesses Nationwide.

Fred Loya Insurance reviews and complaints

Fred Loya Insurance is ranked 69 out of 1207 in Insurance category

Payment Methods

VISA

Compare Fred Loya Insurance To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GEICO
1641 reviews
1.6
State Farm Insurance
1275 reviews
1.5
Allstate
983 reviews
1.5
Write a review
Do you have something to say about Fred Loya Insurance? What happened? What can we help you with?
Submit review Don't show this popup