Contact Fred Loya Insurance Customer Service
How to Reach a Person at Fred Loya Insurance
Toll-Free Number:
-
1-800-554-0595Privacy Inquiries
Customer Service:
-
1-888-248-8787General Info
-
1-855-548-5626Roadside Assistance
-
1-800-444-4040
Customer Service:
Fred Loya Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Fred Loya Insurance Phone Number | 1 (800) 554-0595 |
| Average Hold Time | 00:01:35 |
| Average Calls duration | 2 minutes |
| Most Popular Fred Loya Insurance Email Address | customerservice@fredloya.com |
| Fred Loya Insurance Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
How to Contact Fred Loya Insurance?
Most Popular Number:
| Total calls: 944 | Issues resolved: 18 | Last call: Jun 29, 2026 |
Contact Information
Fred Loya Insurance Website:
Fred Loya Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Claim Mailing Address:
P.O. Box 972450 El Paso TX 79997
General Sales Mailing Address:
P.O. Box 972090 El Paso TX 79997
Fax:
Summary of Fred Loya Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fred Loya Insurance?
Request for Information Question:
- “Unable to contact claim representative or his supervisor.”
- “Need help with my policy!”
- “Speak with an agent”
Payments and Charges Question:
- “Pay bill”
- “Payment”
- “Trying to make a payment”
Product/ Service Question:
- “Insurance”
- “I am stuck on the 101 freeway near 7st exit”
- “I am stuck on the 101 freeway near the 7st exit”
Account Question:
- “Locked car door”
- “Car door locked”
- “Verify plan coverage”
Activation/ Cancellation Question:
- “Cancellation.”
- “To cancel policy”
- “Cancel”
Shipping and Delivery Question:
- “Delay of two months in releasing my check, and no response on my calls or emails.”
- “Camioneta robada”
- “Didn't Receive My Refund”
Staff Question:
- “Need rentals services”
- “Customer service”
- “Bad customer service”
Refund Question:
- “Need my refund back ,I pay to early my payment is due next year”
- “Refund”
Return/ Replace Question:
- “Change due date”
- “Return payment”
Website/ Application Question:
- “Do you have an app im a policy holder”
Cards Question:
- “My truck got towed and my card was in the car”
Other Question:
- “Pago de ki poliza”
- “Key inside my car”
- “I need a water bottle”
About
Fred Loya Insurance Agency, Inc. is an American company. Fred Loya Insurance Agency is a full-service provider of non-standard insurance. The company specializes in auto insurance. The company was founded in 1974. Fred Loya Insurance Agency is headquartered in Texas. The company focuses on offering fast quotes and policies and competitive rates. Fred Loya Insurance Agency is considered to be one of the most experienced and leading providers of auto insurance in the area. The company operates more than one hundred offices all over Texas.
Fred Loya Insurance Agency is one of Top 500 Hispanic Businesses Nationwide.
Fred Loya Insurance is ranked 318 out of 2412 in Insurance category
Compare Fred Loya Insurance Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
