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All of the Fred loyal companies have a very unprofessional staff that are very unhelpful and rude. It almost feels like I’m back in high school dealing with a high schooler. The staff consists of mostly girls which are super stuck up and are just there to fill up a...
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1.0
#1135861
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loya bs me around can i sue them for that they said my card expired but it does not expire until 6 / 18 they still took money off my card they also put my son on and i never told the and raised my rates flat out lied but still taking money off my card sent me a letter...
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Anonymous
Fernando Garcia

I tried the site http://loyainsurance.com and for some reason it noticed the right site was fredloyainsurance.com but I did't like the fact their Flash Player is not working. ...

Anonymous
Anonymous

That statement is known as a "run-on" sentence.You must learn proper English grammar, spelling, and syntax in order to properly complain in writing.An appearance of illiteracy...

#1125358
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I recently just purchased a car and sold my current car to my dad so they next day i went to their nearest location to remove my old car and add the recently bought one . But they wont do it unless i have my due payment first i told them my due payment is on the 10 and...
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Anonymous
Kenneth Farrington

Fred Loya insurance always trying to find a way to keep from paying out. Even with pics of damaged vehicle and confirmation from their customer that they were at fault and a w...

1.2
#1097251
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Fred Loya Insurance - *** loya

Fred Loya Insurance
#1122091
I paid my insurance on 9/29/17 . my son had an accident... Called to make a claim.... I was told my insuranve was dropped on 10/19/17
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Fred Loya Insurance - Payment of $77.58 Needed

Fred Loya Insurance
#1120192
3.5
Details
Our key broke in our trunk lock and though we had a new one made the anti-theft security will not disengage so that we may start the engine and move the vehicle to the mechanics garage in Hayward (Mission Blvd & Industrial Pkwy) 1995 Nissan Maxima
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Fred Loya Insurance - Was hit by one of their policy holders going back on the of

Fred Loya Insurance
#1111443
1.0
Details
I was hit by one of their policy holders and after getting a lawyer and a settlement offer they are refusing to pay out. It has been close to 3 years and i still do not have payment it has caused emotional distress and anxiety and i would love to sue them
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Fred Loya Insurance - Liars and thief's

Fred Loya Insurance
#1103471
Yes. Changed the entire story about the incident. No experience and lack of professionalism. People should be aware of dealing with an Insurance like Fred Loya. Insurance is given a negative number...bunch of loosers and idiots.
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Anyone looking to sue this company please let me know. Their insured hit my daughter with her brothers (3 & 14) in the car. The insured has failed to cooperate so they said they denied. Their insured was twenty three getting high with a friend who he told to run after...
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1.0
Del Rio, Texas
#1090470
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Had the worst experience ever. Called to get a letter of experience and was told I needed to ho into the office and they could print it for me, I also informed them I wanted to cancell my policy. She stated it could all be handled at a local office. I went in oly to be...
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1.0
#1085332
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Today I had a very upsetting situation and Fred Loya made it so much worse. My spouse's key broke off of the fob broke and she was several towns over working. She called me and I went to go get another key. I had to leave work and get another key. After I went to the...
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1.1
#1077621
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2016 and 2017. The guy assured me there were no hidden fees. I also went page by page and he circle the points and fees to know. I get a phone call telling me i owe $130 instead of $120. 2017 complaint... Memoral Dr. Location 2 women are nice but dress very...
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Anonymous
Justsomeguy

What does you being a woman have to do with anything?

1.4
#1063900
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It was raining early one more when I noticed someone hit my car that was parked outside my home. On my way to work I was caught in a hail storm. I called in a claim and told the lady about the hail and trunk. I was not advised or informed of any process other than...
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1.0
#1061887
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Three different adjustments made after an accident, and they refused a majority on each one leaving my car in the shop for over a month. A top rated local shop had it pulled apart and would find new issues after the initial adjustment report, Fred Loyola would refuse...
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Anonymous
Experienced

I work in auto claims and deal with body shops on a daily basis. I'm not promoting FLI in anyway, but I see body shops miss lead their customers all the time. Once your vehicl...

1.0
I didn't like
  • Unethical
  • Poor communication with insured and body shop
  • Shady business practices
#1021336
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Contact Fred Loya Insurance

Mailing Address:
1800 Lee Trevino, Suite 201
El Paso, TX 79936
Phone:
(800) 554-0595
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Fred Loya Insurance Products and Services

My son who is 19 was hit in my car by a Fred Loya insurer ,I called and stated to not speak to my son because he has no understanding of the process long and behold the adjuster LAURA CASSASA called him while he was in the hospital under pain meds and quoted to him a...
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1.0
I didn't like
  • Screwed us on our claim
#1018264
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