I went to one of Fred Loya offices and file a claim on one of their customer;Luis lopez Mandvjano.I went with a copy of the
police report which after you can read that it was Mr. Mandvjano fault.This accident happened on 5-21-2008. We have been given the run around .Today was the
last straw.I got a
phone call yesterday that want to total the truck .I got another
phone call today. they are concerned about the fees that are being charged. They are not concerned that we are without our vehicle.they have'nt offer any $ amount ,and they wanted to junk our vehicle. We want our vehicle repaired and we need a rental vehicle till it is finished.I will be waiting to hear from Mr. Loya himself .My phone is 5125895995. The claim # is 585506**** in Austin,Tx. Iam hoping that Mr loya is a man.I don't want to have to hire a
lawyer.
Hope to hear from you.
oralia and frank Ramirez.
1. Written by Michaela AKA the fun police, on 19-09-2009 23:44
 look, dude...the reason they wanna junk ur car is cuz either u are upside down on ur note, or the vehicle is not worth the money it will cost to fix...Not the insurance co.'s fault...Ya got screwed when u bought the vehicle, now ya gotta pay...Such is life...Anywho...If you want to buy it back from them, u can...It will cost u moore than they will be able to offer you in order to fix it, though. Use that little noodle in your head, dude...They gotta obeu what the law and what your limits are. Not their fault that you opted to get the coverage you paid for...You could have gotten more, but that would'a cost u too...U're choice.
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2. Written by Federico, on 13-08-2008 13:32
I will NOT recommend FRED LOYA INSURANCE to any of my friends, i even reported them to the Austin, Texas Insurance Bureau for screwing us, the staffs are liar, they are not good. you will really regret.find another company with good reputation...they are a local company, within texas, but there brain is only LOCAL, think!
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3. Written by Mic, on 04-08-2008 03:18
I had the same experience. AFter 3 months of being jerked around, I called my insurance company. They called Fred Loya for me and threatened to pay my claim and then go after Fred Loya....amazingly they gave me an offer for my totalled vehicle the next day. However, Fred Loya has not paid my medical bills so I got an attorney. Most attorneys do not ask for a retainer. Instead they get 33-40% of your settlement. I figure 60-67% is better than nothing. My attorney said that Fred Loya is notorious for mistreating anyone who files an claim. They will ignore your calls and then close your claim file without paying you. GET AN ATTORNEY!!!!
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