Fred Loya Insurance Complaints and Reviews

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Fred Loya Insurance
Main address: 1800 Lee Trevino, Suite 201 79936 El Paso TX
1(800) 554-0595, 1-866-685-6260, Support@fredloya.com
  • 219+4 mobile complaints
  • $270K claimed losses
  • $1.2K average
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  • 2 days ago
  • Auto Insurance
  • Eunice, New Mexico
  • Denied Claim
  • 1
  • 1
  • 18

Same here... Got hit by a kid whose parents had Fred Loya. No DL, expired registration. Cops came and gave 4 tickets... Even gave one to the mother of the kid for letting him drive. I faxed the police report and all information to the company. Loya denied my claim because the kid was EXCLUDED from the policy even with the proof in front of them of what happened. Are you kidding me???? Lady who... Read more

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If they don't have the claim within an x amount of days than threaten to file a claim with the state for improper investigation and i haven't l guarantee you you hear from them in one business day. Add comment

     

  • Sep 11
  • Ex Employees
  • Chicago, Illinois
  • Insurance Fraud Negligence
  • 58

i was an office manager @ fred loya in Chicago until 9/14 i reported acts of fraud commited by one of our employees to Regional Manager Gabby Pena. Gabby failed to follow up with my issue in a timely manner and then sttd we had to be careful how we handeled the issue because we could both loose our jobs.Gabby then spoke to csr let her know that forging a signature on a clients policy was... Read more

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  • Aug 09
  • Auto Insurance
  • Lakewood, Colorado
  • Insurance Cancellation
  • 2
  • 2
  • 74

I recived a letter saying my insurance would be cancelled if not paid by 10th today is the 9th I was just calked as nd told it was cancelled because I fid not go in on thursday the 7th which I di but it was clised 5 min before closing just tried t poo explain and my answer was it us the 9th nut you were not here thursday like you said you would be. Its cancelled Del ahoya what you doing teaming... Read more

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  • Aug 05
  • Auto Insurance
  • Car Insurance Claim
  • 5
  • 5
  • 156

I had an accident with one of there insurers. The accident was her fault by going the wrong way. I immediately contacted Loya insurance and my company. The lady even said it was her fault. No problem to get your claim accepted right? They accepted the claim but, now are bull*** around to get my car fixed. This accident happened 1.5 months ago nothing from them but some bogus estimates based... Read more

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  • Jul 24
  • Auto Insurance
  • Bad Car Service
  • 1
  • 1
  • 83

Very bad adjusters, they pay just a few from the total, they say *** things about my crash even when i show them photos that says the opposite. They lie and always says thats the final result and nothing is gonna change it.. screw them!!! Read more

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  • Jul 24
  • Auto Insurance
  • Cancelled Insurance
  • 1
  • 1
  • 106

Fred loya insurance are thieves I get a call in June saying that they are going to drop me from there insurance cause I work out of State and and all this other things so I have till June 30th to get insurance some where else so we do we go to a different company but come July they still go in to my account and charge me so I call them to fix the problem and to make a long story short out of the... Read more

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  • Jul 18
  • Auto Insurance
  • Nutrisystem Program
  • 3
  • 3
  • 68

I have just went the worst pass few days of my life with your company. Especially the experience spent with your agent Alex Villarreal at 3138 s.e.military dr s.a. tx 78223. And to get the end result of getting screwed over on my refund for cancelling I will be blasting your company on social media until I deter as many people from joining your company. Read more

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  • Jul 12
  • Auto Insurance
  • Auto Insurance
  • 1
  • 1
  • 41

Worse Insurance co. I have ever dealt with from product to the customer service. I wouldn't recommend Fred Loya even if they were the last insurance on earth. Ale. At San AnAntonio location on goliad and militaryv is one of worst rep in any type of business. Read more

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  • Jul 08
  • Auto Insurance
  • San Antonio, Texas
  • Auto Insurance Claims
  • 3
  • 3
  • 173

I used to work at the Fred Loya claims office in SA. I loved my job. The past few months had been really stressful as a lot of people had either been let go or had quit and all their files were reassigned to those of us still there. I realize not everyone's perfect I could have pushed myself much harder but we were under so much stress. The file counts were tremendously high, the phones wouldn't... Read more

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