1.1
  • Know what there doing1 votes
  • Good deals1 votes
  • Good customer service1 votes
  • Service5 votes
  • How they treat their customers2 votes
  • Incompetent phone representative2 votes
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  • Apr 08
  • Auto Insurance
  • San Gabriel, California
  • Car Accident Claim
  • 100
  • REVIEW RATING 4/5

A little over a year ago I got into an accident with someone insured by Fred Loya. I was not at fault and they are now fighting my chiropractor saying I was treated too long and they'll only cover a portion of the overall bills. This was a serious accident and I was very lucky to have gotten out of the car under my own power. Fred Loya is an unprofessional company with no morals. I'm posting... Read more

Was this review helpful? 1 1

  • Apr 07
  • Auto Insurance
  • Taft, California
  • Insurance
  • 26
  • REVIEW RATING 4/5

If your thinking about Fred Loya insurance read all reviews, and tell everyone you can about this scammer of a company and pay the extra dollars towards Statefarm, farmers, allstate,etc.. not to say your going to get a perfect outcome for a claim but atleast not a fly by night type of company. Definetly absolutly do not recommend this company, going to BBB to see how many lawsuits they have. Most... Read more

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  • Apr 04
  • Auto Insurance
  • Doylestown, Pennsylvania
  • Insurance Claim
  • 47
  • REVIEW RATING 3/5

Was rear-ended by "kid" driving car. He stated he didn't have a driver's license, and you guessed it fred loya insurance. Their were 2 15yr. Olds as passengers. I called police to scene for report. Filed claim. These people don't call you when they say they will. Found out my clsim is denied due to driver of car that hit me was not authorized to operate vehicle and the parents signed off on it... Read more

Was this review helpful? 0 0

HORRIBLE!!!!!!! I feel sorry for anyone who gets into an accident and the person has FRED LOYA INSURANCE. These people are so unprofessional and incompitant. They completely low ball your estimate and try to not pay for all the damages. Hopefully you don't work too because they will NOT provide you with a rental. WORST INSURANCE COMPANY I have even heard of!!!!! Add comment

  • Mar 29
  • Auto Insurance
  • Chino, California
  • Car Insurance
  • 54
  • REVIEW RATING 4/5

I bought car insurance from loya casualty assurance from 9/26/2014 to 3/26/2015. Two times I went to their office and send them an email ,also made a phone call , please do not renew my car insurance , but they over charged my credit card for above period and without my permission renew the car insurance and charged again the on credit card and cancelled the insurance at 3/19/2015 instead... Read more

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  • Mar 18
  • Auto Insurance
  • Houston, Texas
  • Car Insurance
  • 79
  • REVIEW RATING 4/5

Fred Loya, ls the worse Insurance company l have ever dealt with in my life. They are a Mogul of liars. I have been dealing with Fred Loya since December the 9th and my claim is still not paid off. I was told by their so called lnsurance adjusters that everything was taken care of and when it is time to turn in the vehicle they will let me know but guess what? They did not! Not only did they not... Read more

Was this review helpful? 1 0

  • Mar 11
  • Auto Insurance
  • Concord, California
  • Positive Experience
  • 64
  • REVIEW RATING 4/5

I went Down to Fred Loyal Insurance The one in Clayton in Concord Ca And i was Helped By Olga Ortiz She Was GREAT with Everything she Explained Everything Perfectly Fine Not like the other Freeway Insurance I got A way Better Price and Better Deal On More Coverage I was Glad she Helped Me out with the prices Olga Ortiz Has A Great Customer Service I would Recommend Going with Her :) Am Glad I... Read more

Was this review helpful? 0 1

Hit by a Fred loya insd its been 3 months & nothing. I'm suing the *** out of these idiots. At fault should pay... Add comment

  • Mar 09
  • Auto Insurance
  • Moorpark, California
  • Car Accident Claim
  • 65
  • REVIEW RATING 4/5

El 12 de Octubre 2014 alguien chocó mi carro, no fue mi culpa obvio, reporte a FREDLOYA INSURANCE lo sucedido, hicieron una leve investigación, YO tuve que pelear contra la aseguradora contraría Mrecury, Fred Loya como su personal, son unos MEDIOCRES. ......MEDIOCRES. ......MEDIOCRES, le tomaron fotografías a los daños de mi vehí***, me dijeron que el costo de reparación no excedía la... Read more

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  • Mar 07
  • Employees and Ex-employees
  • Chicago, Illinois
  • Employee Experience
  • 2
  • 2
  • 161
  • REVIEW RATING 5/5

Well, first I want to agree with many of the other reviews, Loya Insurance company, is full of bs, I don't agree on none of the things that are done, in this company I worked for this company almost 2 years, is a good experience on learning costumer service but yet, everything that is done in this company is wrong, I got fired, for no reason, new regional manager rosa fired me, and told me the... Read more

Was this review helpful? 3 4

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