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  • Customers like
    • Friendly2
    • Good deals1
    • Know what there doing1
  • Customers don't like
    • Service7
    • How they treat their customers4
    • Worse custumer service ever2

  • Jul 09
  • Auto Insurance
  • Chicago, Illinois
  • Fred Loya Insurance Auto Insurance
  • 1
  • 1
  • 216
  • REVIEW RATING 5/5

So got into a minor fender bender caused by a 18year old female as I yielded on a stop sign. This girl was speeding to work. She got off her car and she stated she was running late, and had no insurance also did not want to go to the Police station. I finally got her to go. I explained my reason and she did to the Police. The police officer told her she was a fault for not stopping at the stop... Read more

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  • Jul 07
  • Auto Insurance
  • Tucson, Arizona
  • Fred Loya Insurance Auto Insurance
  • 89
  • REVIEW RATING 4/5

My payment was due on 6/27/15 and I received a "courtesy call" telling me that the payment was declined. I informed Jhamiqua Qucray(The agent) that the funds wound be in the acct on the the 1st since the bill was due on 2nd. She then stated that the funds wou of be withdrew then and she would call me to follow up. The agent called me today to inform me that my payment was late and I need to make... Read more

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I think it's ran by Oscar de la hoya. Screw him and *** insurance Add comment

  • Jun 26
  • Auto Insurance
  • Fort Worth, Texas
  • Auto Accident Claim
  • 222
  • REVIEW RATING 5/5

My car was hit by one of their insured drivers while legally parked and the responsible party admitted fault. Filed claim with Fred Loya and took my vehicle to a local regional office where the damage was assessed and the car was photographed. Number given to me for an adjuster supposedly assigned to my claim turned out to be a non working number. After much frustration I called regional office... Read more

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I had a bunch a scratches on my car and took it in and no nothing yet. WTF! Add comment

  • Jun 16
  • Auto Insurance
  • Billing Department
  • 143
  • REVIEW RATING 5/5

I am a new customer. Last month there was an issue with my bill, this month I still haven't received a bill, so I call them to let them know I need to make a payment or find out when it's due, and notify them that I still haven't received a bill, or any paperwork with my account number on it. To be fair, I have received phone calls from Fred Loya saying I needed to sign a few more documents and... Read more

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  • Jun 08
  • Auto Insurance
  • Fairfield, California
  • Insurance Claim
  • 1
  • 1
  • 144
  • REVIEW RATING 4/5

One of your clients crashed into my car the other night here in Fairfield, California. My neck hurts and the damage to my passenger side door is significant. Do you only have bad drivers? Your person backed up into me with use of the accelerator backing up from 4-cars distance. Going to see my doctor again in the morning. Your persons name is Angelica, and her paper work policy number says #... Read more

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I was pissed off by claims adjuster telling me that She doesn't understand the claim number I gave her. What the ***? Add comment

This is the worst insurance company. .they renewed my policy without my concent, and two months after my truck was stolen they still haven't responded. Do i need to contact a lawyer? Add comment

  • Jun 03
  • Employees and Ex-employees
  • Washington, Missouri
  • Work Experience
  • 126
  • REVIEW RATING 4/5

I want to start off by saying don't ever work for this company. If you do decide just earn your casualty license and move on. This company doesn't appreciate you nor value you. I was working there for a little less than a year and I must say it was ***. I was working under horrible circumstances for example; I was working at an office where there was no heat at all, the heaters didn't work and... Read more

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