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  • Customers like
    • Friendly1
    • Know what there doing1
    • Good deals1
  • Customers don't like
    • Service5
    • How they treat their customers2
    • Incompetent phone representative2

  • May 20
  • Auto Insurance
  • Denver, Colorado
  • Insurance Claim
  • 1
  • 1
  • 28
  • REVIEW RATING 3/5

My claim, when my son was driving (has permit) has been denied. Have leftover 24 emails, and 30 voicemails. I cannot get anyone to call me back. They are rude, and I have actually filed a complaint with the Regulatory Agencies in Colorado. Does anyone have any words of wisdom to get this fixed. Car fully covered, and my son was NOT on the exclusion list. When I went to the office, they have... Read more

Was this review helpful? 0 0

After 20 years with Fred Loya and with 2 people on the policy with NO wrecks or citations they want to charge me $25.00 more each month for a liability policy. I went to another big brand and automatically they gave me the same coverage 25.00 cheaper a month. Mr. Loya is getting very greedy in his old age. I am not paying for your Christmas light show anymore. Add comment

  • Apr 23
  • Auto Insurance
  • Dallas, Texas
  • Insurance Claim
  • 147
  • REVIEW RATING 5/5

Stay away from Fred Loya insurance. Worse customer service ever, they talk to you like if you are an *** asking them for a favor. I been there customer for 6 years. Another of their customer hit me. It has taking them all really four week to solve the situation. They do not rent you a car to move around, you have to pay for it and then they will reimbursed you the money (how many wks after?).... Read more

Was this review helpful? 2 0

I think Fred Loya commercials are discrimating . You see nothing but Mexicans making comments. So do they only ensure Mexicans- sure seems like it! Add comment

  • Apr 08
  • Auto Insurance
  • San Gabriel, California
  • Car Accident Claim
  • 237
  • REVIEW RATING 5/5

A little over a year ago I got into an accident with someone insured by Fred Loya. I was not at fault and they are now fighting my chiropractor saying I was treated too long and they'll only cover a portion of the overall bills. This was a serious accident and I was very lucky to have gotten out of the car under my own power. Fred Loya is an unprofessional company with no morals. I'm posting... Read more

Was this review helpful? 2 1

  • Apr 07
  • Auto Insurance
  • Taft, California
  • Insurance
  • 92
  • REVIEW RATING 4/5

If your thinking about Fred Loya insurance read all reviews, and tell everyone you can about this scammer of a company and pay the extra dollars towards Statefarm, farmers, allstate,etc.. not to say your going to get a perfect outcome for a claim but atleast not a fly by night type of company. Definetly absolutly do not recommend this company, going to BBB to see how many lawsuits they have. Most... Read more

Was this review helpful? 1 0

  • Apr 04
  • Auto Insurance
  • Doylestown, Pennsylvania
  • Insurance Claim
  • 118
  • REVIEW RATING 3/5

Was rear-ended by "kid" driving car. He stated he didn't have a driver's license, and you guessed it fred loya insurance. Their were 2 15yr. Olds as passengers. I called police to scene for report. Filed claim. These people don't call you when they say they will. Found out my clsim is denied due to driver of car that hit me was not authorized to operate vehicle and the parents signed off on it... Read more

Was this review helpful? 0 0

HORRIBLE!!!!!!! I feel sorry for anyone who gets into an accident and the person has FRED LOYA INSURANCE. These people are so unprofessional and incompitant. They completely low ball your estimate and try to not pay for all the damages. Hopefully you don't work too because they will NOT provide you with a rental. WORST INSURANCE COMPANY I have even heard of!!!!! Add comment

  • Mar 29
  • Auto Insurance
  • Chino, California
  • Car Insurance
  • 106
  • REVIEW RATING 4/5

I bought car insurance from loya casualty assurance from 9/26/2014 to 3/26/2015. Two times I went to their office and send them an email ,also made a phone call , please do not renew my car insurance , but they over charged my credit card for above period and without my permission renew the car insurance and charged again the on credit card and cancelled the insurance at 3/19/2015 instead... Read more

Was this review helpful? 0 1

  • Mar 18
  • Auto Insurance
  • Houston, Texas
  • Car Insurance
  • 113
  • REVIEW RATING 4/5

Fred Loya, ls the worse Insurance company l have ever dealt with in my life. They are a Mogul of liars. I have been dealing with Fred Loya since December the 9th and my claim is still not paid off. I was told by their so called lnsurance adjusters that everything was taken care of and when it is time to turn in the vehicle they will let me know but guess what? They did not! Not only did they not... Read more

Was this review helpful? 1 0

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