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  • Customers like
    • Friendly2
    • Good customer service1
    • Know what there doing1
  • Customers don't like
    • Service7
    • How they treat their customers4
    • Incompetent phone representative2

I think it's ran by Oscar de la hoya. Screw him and *** insurance Add comment

  • Jun 26
  • Auto Insurance
  • Fort Worth, Texas
  • Auto Accident Claim
  • 96
  • REVIEW RATING 4/5

My car was hit by one of their insured drivers while legally parked and the responsible party admitted fault. Filed claim with Fred Loya and took my vehicle to a local regional office where the damage was assessed and the car was photographed. Number given to me for an adjuster supposedly assigned to my claim turned out to be a non working number. After much frustration I called regional office... Read more

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I had a bunch a scratches on my car and took it in and no nothing yet. WTF! Add comment

  • Jun 16
  • Auto Insurance
  • Billing Department
  • 95
  • REVIEW RATING 4/5

I am a new customer. Last month there was an issue with my bill, this month I still haven't received a bill, so I call them to let them know I need to make a payment or find out when it's due, and notify them that I still haven't received a bill, or any paperwork with my account number on it. To be fair, I have received phone calls from Fred Loya saying I needed to sign a few more documents and... Read more

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  • Jun 08
  • Auto Insurance
  • Fairfield, California
  • Insurance Claim
  • 1
  • 1
  • 106
  • REVIEW RATING 4/5

One of your clients crashed into my car the other night here in Fairfield, California. My neck hurts and the damage to my passenger side door is significant. Do you only have bad drivers? Your person backed up into me with use of the accelerator backing up from 4-cars distance. Going to see my doctor again in the morning. Your persons name is Angelica, and her paper work policy number says #... Read more

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I was pissed off by claims adjuster telling me that She doesn't understand the claim number I gave her. What the ***? Add comment

This is the worst insurance company. .they renewed my policy without my concent, and two months after my truck was stolen they still haven't responded. Do i need to contact a lawyer? Add comment

  • Jun 03
  • Employees and Ex-employees
  • Washington, Missouri
  • Work Experience
  • 89
  • REVIEW RATING 4/5

I want to start off by saying don't ever work for this company. If you do decide just earn your casualty license and move on. This company doesn't appreciate you nor value you. I was working there for a little less than a year and I must say it was ***. I was working under horrible circumstances for example; I was working at an office where there was no heat at all, the heaters didn't work and... Read more

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It seems just by reading reviews on fred loya THAT THEY AINT WORTH THREE *** ON A BULL FROG!!!!!!!!!!!!!!!!! *** these people Add comment

  • May 27
  • Auto Insurance
  • Fremont, California
  • Insurance Claim
  • 273
  • REVIEW RATING 5/5

(Oakland,CA)My parked car was hit by a teenager on his way to prom. He ran a stop sign causing someone to hit him, he flipped over and landed on the hood of my car (the blue one). He admitted to fault at the scene and i was given the insurance info at the scene. An office confirmed there was full coverage on the car covered by fred loya insurance. The boy did have a drivers licenses and had... Read more

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