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  • Mar 18
  • Auto Insurance
  • Houston, Texas
  • Car Insurance
  • 38
  • REVIEW RATING 4/5

Fred Loya, ls the worse Insurance company l have ever dealt with in my life. They are a Mogul of liars. I have been dealing with Fred Loya since December the 9th and my claim is still not paid off. I was told by their so called lnsurance adjusters that everything was taken care of and when it is time to turn in the vehicle they will let me know but guess what? They did not! Not only did they not... Read more

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  • Mar 11
  • Auto Insurance
  • Concord, California
  • Positive Experience
  • 41
  • REVIEW RATING 4/5

I went Down to Fred Loyal Insurance The one in Clayton in Concord Ca And i was Helped By Olga Ortiz She Was GREAT with Everything she Explained Everything Perfectly Fine Not like the other Freeway Insurance I got A way Better Price and Better Deal On More Coverage I was Glad she Helped Me out with the prices Olga Ortiz Has A Great Customer Service I would Recommend Going with Her :) Am Glad I... Read more

Was this review helpful? 0 1

Hit by a Fred loya insd its been 3 months & nothing. I'm suing the *** out of these idiots. At fault should pay... Add comment

  • Mar 09
  • Auto Insurance
  • Moorpark, California
  • Car Accident Claim
  • 41
  • REVIEW RATING 4/5

El 12 de Octubre 2014 alguien chocó mi carro, no fue mi culpa obvio, reporte a FREDLOYA INSURANCE lo sucedido, hicieron una leve investigación, YO tuve que pelear contra la aseguradora contraría Mrecury, Fred Loya como su personal, son unos MEDIOCRES. ......MEDIOCRES. ......MEDIOCRES, le tomaron fotografías a los daños de mi vehí***, me dijeron que el costo de reparación no excedía la... Read more

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  • Mar 07
  • Employees and Ex-employees
  • Chicago, Illinois
  • Employee Experience
  • 93
  • REVIEW RATING 4/5

Well, first I want to agree with many of the other reviews, Loya Insurance company, is full of bs, I don't agree on none of the things that are done, in this company I worked for this company almost 2 years, is a good experience on learning costumer service but yet, everything that is done in this company is wrong, I got fired, for no reason, new regional manager rosa fired me, and told me the... Read more

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  • Mar 04
  • Auto Insurance
  • Bellevue, Washington
  • Car Accident Claim
  • 58
  • REVIEW RATING 4/5

Worst company ever!!? We were hit by a drunk driver who of course was uninsured so we called fee loya claim office since we have full coverage insurance through them. It was my bfs vehicle but his brother was driving when he got hit, he has insurance through them as well he was not a listed driver but he was also not an excluded driver. They have put UA on hold, will not answer any questions ,... Read more

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  • Feb 27
  • Auto Insurance
  • Cancellation Policy
  • 62
  • REVIEW RATING 3/5

I'm in the same boat. Im in San diego CA and swear up and down these people have no idea of their own polices. Sad. Well, by law in this state if decide to cancel your policy within 48 hours you should be refunded 100%. These CLOWNS try to tell me they will have to prorate my refund. Ha! I laughed at the representative I told her what time it was. Well, it was supposed to be cancelled and refund... Read more

Was this review helpful? 0 1

  • Feb 25
  • Auto Insurance
  • Seguin, Texas
  • Insurance Claim
  • 68
  • REVIEW RATING 4/5

I was rear ended a month ago by their insured, who took full responsibility. Was told I would have a check the next day, then would have a check after they got her statement. I called adjuster since he would never call me, was told would have check in mail within 5 days, 2 weeks later no check. He tells me an error processing the check they would have to cancel it which would take 2 days then I... Read more

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  • Feb 24
  • Auto Insurance
  • Mcdonough, Georgia
  • Car Rental
  • 61
  • REVIEW RATING 3/5

My car was hit by someone insured by Fred Loya Insurance. The insurance company tried to tell me that I couldn't get a rental car because I did not take my car to one of their preferred shops. That is a lie. They also tried to tell me the man that hit me did not tell them it was his fault but he had told them he did the day before. I have no other car and they are jerks. They try to scare you... Read more

Was this review helpful? 0 0

I called about a quote for insurance,and after giving all my information, what I drove, ect., I was told I was. HIGH RISK!, & lectured about my driving record!, also the quote was Ridiculously high!, ***!, I felt like I was in court!, or something!, *** THAT!!!, So I didn't get insurance!, It's all a money making SCAM anyway!, also your commercials are *** ***! Add comment

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