Fred Loya Insurance Complaints and Reviews

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Fred Loya Insurance
Main address: 1800 Lee Trevino, Suite 201 79936 El Paso TX
1(800) 554-0595, 1-866-685-6260, Support@fredloya.com
  • 217+3 mobile complaints
  • $260K claimed losses
  • $1.2K average
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  • Aug 09
  • Auto Insurance
  • Lakewood, Colorado
  • Insurance Cancellation
  • 33

I recived a letter saying my insurance would be cancelled if not paid by 10th today is the 9th I was just calked as nd told it was cancelled because I fid not go in on thursday the 7th which I di but it was clised 5 min before closing just tried t poo explain and my answer was it us the 9th nut you were not here thursday like you said you would be. Its cancelled Del ahoya what you doing teaming... Read more

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  • Aug 05
  • Auto Insurance
  • Car Insurance Claim
  • 57

I had an accident with one of there insurers. The accident was her fault by going the wrong way. I immediately contacted Loya insurance and my company. The lady even said it was her fault. No problem to get your claim accepted right? They accepted the claim but, now are bull*** around to get my car fixed. This accident happened 1.5 months ago nothing from them but some bogus estimates based... Read more

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  • Jul 24
  • Auto Insurance
  • Bad Car Service
  • 1
  • 46

Very bad adjusters, they pay just a few from the total, they say *** things about my crash even when i show them photos that says the opposite. They lie and always says thats the final result and nothing is gonna change it.. screw them!!! Read more

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  • Jul 24
  • Auto Insurance
  • Cancelled Insurance
  • 1
  • 59

Fred loya insurance are thieves I get a call in June saying that they are going to drop me from there insurance cause I work out of State and and all this other things so I have till June 30th to get insurance some where else so we do we go to a different company but come July they still go in to my account and charge me so I call them to fix the problem and to make a long story short out of the... Read more

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  • Jul 18
  • Auto Insurance
  • Nutrisystem Program
  • 3
  • 34

I have just went the worst pass few days of my life with your company. Especially the experience spent with your agent Alex Villarreal at 3138 s.e.military dr s.a. tx 78223. And to get the end result of getting screwed over on my refund for cancelling I will be blasting your company on social media until I deter as many people from joining your company. Read more

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  • Jul 12
  • Auto Insurance
  • Auto Insurance
  • 1
  • 23

Worse Insurance co. I have ever dealt with from product to the customer service. I wouldn't recommend Fred Loya even if they were the last insurance on earth. Ale. At San AnAntonio location on goliad and militaryv is one of worst rep in any type of business. Read more

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  • Jul 08
  • Auto Insurance
  • San Antonio, Texas
  • Auto Insurance Claims
  • 3
  • 107

I used to work at the Fred Loya claims office in SA. I loved my job. The past few months had been really stressful as a lot of people had either been let go or had quit and all their files were reassigned to those of us still there. I realize not everyone's perfect I could have pushed myself much harder but we were under so much stress. The file counts were tremendously high, the phones wouldn't... Read more

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  • Jul 02
  • Auto Insurance
  • Austin, Texas
  • Car Insurance
  • 3
  • 52

I had the same problem as 5312729. FL Insurance will ask for a BIG down payment, then they say the bank will draft on a certain date; however, they will DRAFT from your bank 5 days ahead of schedule, thus leaving the client with not only the bank fee but a Fred Loya fee. I'm on a budget and can't afford another fee. This is insane! I had two vehicles covered under FL Ins. One had full... Read more

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  • Jun 26
  • Auto Insurance
  • Atlanta, Georgia
  • Insurance Claim
  • 1
  • 116

I have been insured with Fred Loya since 2003. My car was recently involved in an accident on May 27, 2014. I filed a claim with Fred Loya in May 28,2014. My car was not drivable, so I was given a rental car on May 29, 2014. May, 29, 2014 was the last time I spoke to the adjuster until June 25, 2014 after speaking to her supervisor. In between this time I had left several messages for the... Read more

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